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Now Hiring

Optician

Seacoast Vision Care

On the optical floor or behind the scenes, we are obsessed with serving customers, fashion and of course providing excellent eye care. A career at SCVC means staying ahead of the trends, moving quickly and being part of something we think is pretty awesome. Providing memorable customer service motivates us, everyone in our practice works as a team to ensure customers feel good every time they interact with us. It is what we think sets us apart.

Duties and Responsibilities:

  • Discuss customer eye-wear needs and recommend types of lenses and/or lens enhancements
  • Choose the appropriate frame to satisfy the customer’s comfort, appearance and prescription requirements
  • Ensure that lenses conform to the prescription of the Optometrist before dispensing
  • Provide frame adjustments and repairs
  • Enter order data into practice management software
  • Maintain frame boards and inventory with owners input
  • Act as a liaison with labs and vendors

Experience:

  • Optical experience necessary
  • Solid written, verbal and interpersonal skills are critical
  • Computer literate and technology savvy
  • Must have a passion for providing excellent customer service
  • Great communication skills in person and on the phone
  • Self-motivated and organizational skills a must
  • Sales and/or retail experience desired
  • Ability to function in a fast paced environment
  • Comfortable with simple mathematical calculations
  • Must be able to maintain patient confidentiality.
  • Sense of style & willingness to guide frame selection
  • Time management skills necessary
  • Team player willing to work independently
  • Must have excellent people and communication skills with a passion and deep understanding for helping others
  • Appreciate of style and high end products with a keen eye for detail.
  • Ability to put other at ease
  • Able to demonstrate the benefits of your product advice
  • Must always act professional and be able to diffuse difficult customers
  • Self-motivated and independent

Qualifications:

  • College degree preferred
  • Proven ability to set and achieve sales goals
  • Customer service experience a must

Job Type: Full-time

Required experience:

  • Optician: 2 years
  • Customer Service: 2 years